Policies & Downloads
Rights and obligations of Stock Broker, AP and Clients  DOWNLOAD 
Risk Disclosure Document  DOWNLOAD 

Guidance Note – Do’s and Don’ts

 DOWNLOAD 
AML/CFT – FAQ  DOWNLOAD 
Disclosure of Proprietary Trading  DOWNLOAD 
Policies and Procedures of Affinity Securities Pvt. Ltd.  DOWNLOAD 
Addendum to Rights and obligations And Do’s And Don’ts  DOWNLOAD 

Redressal of Investor Grievances against Stock Broker and Sub-Broker/AP in SCORES

 DOWNLOAD 
Arbitration Mechanism of Stock Exchanges  DOWNLOAD 

Download Client Registration Documents (Rights & Obligations, Risk Disclosure Document, Do's & Don't's) in Vernacular Language(NSE) :

Assamese Bengali Gujrati Hindi Kanada
Kashmiri Konkani Malyalam Marathi Oriya
Punjabi Sindhi Tamil Telegu Urdu

Note: "This document is a translated version of the client registration documents in English and is being provided in vernacular language to facilitate better understanding by the investors. In case of any ambiguity, the contents of the English version would prevail."

Filing of complaints on SCORES – Easy & quick
a. Register on SCORES portal
b. Mandatory details for filing complaints on SCORES:
    i. Name, PAN, Address, Mobile Number, Email ID
c. Benefits:
   i. Effective communication
  ii. Speedy redressal of the grievances

 VISIT SCORES 

 



 
 
Shaila Towers, 9th Floor, Room No. 903, J1/16 EP Block, Salt Lake, Sector – V, Kolkata – 700091 || Phones : (033) 4004 - 2356
For Any Investor Grievances Please email at customercare@theaffinity.in
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SEBI Reg. No. INZ000181836
Attention Investors:
Prevent unauthorised transactions in your trading/demat account- Update your mobile number/email ID with your stock broker/depository participant. Receive information of your transactions/alerts directly from Exchange/Depository on your mobile/email at the end of the day.  • KYC is a one-time exercise while dealing in securities markets - once KYC is done through a SEBI registered intermediary (broker, DP, Mutual Fund etc.), you need not undergo the same process again when you approach another intermediary.  •  Investors don't need to issue cheques while subscribing to IPOs. Just write your bank account number and sign the application form to authorise your bank to make a payment on your behalf in case of allotment. You don't have to worry about refunds as the money remains in the investor's account.

Stock Brokers can accept securities as margin from clients only by way of pledge in the depository system w.e.f. September 1, 2020. •  Update your mobile number & email Id with your stock broker/depository participant and receive OTP directly from depository on your email id and/or mobile number to create pledge. • Pay 20% upfront margin of the transaction value to trade in cash market segment. • Investors may please refer to the Exchange's Frequently Asked Questions (FAQs) issued vide circular reference NSE/INSP/45191 dated July 31, 2020 and NSE/INSP/45534 dated August 31, 2020 and other guidelines issued from time to time in this regard. • Check your Securities /MF/ Bonds in the consolidated account statement issued by NSDL/CDSL every month.

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